Terms and Conditions

1. Introduction

Welcome to NORTHSTAR ECOM GROUP PTY LTD (ACN 693 962 104) ("NORTHSTAR", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

Our registered address is Unit 223, 2 Betty Cuthbert Avenue, Sydney Olympic Park NSW 2127, Australia.

2. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted or modified by agreement.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

3. Products and Pricing

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice. The price applicable to your order will be the price displayed at the time of purchase.

We make every effort to ensure that product descriptions and images are accurate. However, we do not warrant that product descriptions, pricing or other content is accurate, complete, reliable, current or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition in accordance with our Returns Policy.

Product availability is subject to change without notice. We reserve the right to limit quantities and to discontinue products at any time.

4. Orders and Payment

By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or problems with payment processing.

Payment must be made at the time of placing your order. We accept major credit cards (Visa, Mastercard, American Express) and other payment methods as displayed at checkout. All payments are processed securely.

You agree to provide current, complete and accurate purchase and account information for all purchases made on our website.

5. Shipping and Delivery

We ship to addresses within Australia. Shipping costs and estimated delivery times are displayed at checkout. While we make every effort to deliver within the estimated timeframe, delivery times are not guaranteed and may be affected by factors outside our control.

Risk of loss and title for products pass to you upon delivery to the shipping address provided. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

We offer a 30-day return policy for unused products in their original packaging. Please refer to our Returns Policy for full details on how to return products and obtain a refund or exchange.

This policy is in addition to your rights under the Australian Consumer Law.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of NORTHSTAR ECOM GROUP PTY LTD or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our website without our prior written consent.

8. User Conduct

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:

• Using the website in any way that violates any applicable federal, state, local or international law
• Attempting to gain unauthorized access to any portion of the website or any systems or networks connected to the website
• Using any robot, spider or other automatic device to access the website
• Introducing any viruses, trojan horses, worms or other material that is malicious or technologically harmful

9. Limitation of Liability

To the maximum extent permitted by law, NORTHSTAR ECOM GROUP PTY LTD shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability to you for any claim arising out of or relating to these Terms or our products shall not exceed the amount paid by you for the product(s) giving rise to the claim.

10. Indemnification

You agree to indemnify, defend and hold harmless NORTHSTAR ECOM GROUP PTY LTD, its officers, directors, employees, agents and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the website.

11. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use and disclosure of your personal information.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales, Australia for the resolution of any disputes arising out of or relating to these Terms or your use of the website.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

14. Contact Us

If you have any questions about these Terms, please contact us at: